COMPANY PROFILE “We want to put our
methods to produce excellent products with good perfor-mance
characteristics,” said Gerry Lafontaine, Canadian
sales manager at Black Diamond Canada. “We are one of the
biggest complete manufacturers in the world of down-the-hole
and reverse circulation hammers, from three inches in
size all the way up to the very biggest of hammers.”
By manufacturing its own product from raw materials and
dealing directly with its customers, Black Diamond is able to
eliminate several links in its supply chain and, because of this,
the company is able to typically offer a better-than-average
price when compared to its competitors. Black Diamond also
endeavours to work closely alongside and collaboratively
with its customers to provide the correct product for the
job at hand. The Black Diamond team relies heavily upon its
extensive industry knowledge and experience when chang-ing
the operational parameters of its products in order to
meet the exact performance requirements of its customers
and does so with a minimum turnaround.
“Currently, our manufacturing lead time is just 20 days
from the time when we decide on a solution and then, it’s just
the delivery,” said Lafontaine. “We really just want to put our
best foot forward here in Canada and invite industry to try us
out and see how our service and products stack up against
whatever they might already be using.”
Black Diamond provides a superior level of support for its
customers and has the ability to access the expertise of more
than 100 engineers located in both Australia and China to
explicitly tailor product solutions that are specific to its clients’
many variable needs. What’s more, once Black Diamond deter-mines
the proper solution going forward, the company will
then locally warehouse a three-month inventory of that prod-uct
to ensure quick delivery directly to the jobsite.
Serving the Great White North
Black Diamond seeks to further improve upon its Canadian
presence with the opening of its new, approximately 3,000
square foot storefront and warehouse located in Sudbury,
Ont. The first shipping containers of product manufactured
in China and Australia arrived at the new store in mid-
February, which allows the company to hold a large amount
of stock on the shelf to meet its customers’ immediate needs.
Looking ahead, Black Diamond is also close to opening a
20,000 square foot warehouse in Mississauga, Ont., that will
act as its Canadian distribution hub. By having warehouses
and stock located within Canada, Black Diamond will now
become even more responsive to its customers and eliminate
the current three-month delay incurred when shipping by
ocean crate.
“Canada’s mining industry is really striking right now and,
by opening up here in Sudbury – and soon in Mississauga
– the lead time on your order once we are set up will be
tremendously reduced,” said Lafontaine. “So if one of our cus-tomers
comes through the store and says they need a six-inch
hammer with a six-and-a-half-inch bit, we’ll have it all on our
shelves, ready to be loaded onto the delivery truck and off to
that customer the very next day.”
• Advanced high air
pressure down-the-hole
(DTH) impactor
• Various kinds of DTH bits
• Rock and loose rock drills
• Eccentric drilling
with drill pipe
• Pipe drilling tools
• Sliding block type with
pipe drilling tool
• Screw drill
• Drill ends and
connecting sleeves
• Geothermal drilling rigs
• Open-air blasting
hole drilling
• Drill pipes, drill joints and
other rig accessories
Black Diamond Drilling Tools
Canada – Sudbury Office
705-560-5888
sales@bddrill.ca
www.bddrill.ca
PRODUCT OFFERINGS
Black Diamond Canada product research and manufacturing incorporates:
best foot forward
here in Canada and
invite industry to
try us out, just to
see just how our
service and products
stack up against
whatever they might
already be using.”
– Gerry Lafontaine, Black
Diamond Canada
18 Q1 2019 www.pilingcanada.ca
/www.bddrill.ca
/www.pilingcanada.ca
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