COMPANY PROFILE
MIG0332C
Monitoring Instruments Monitor
for Piling Projects & Deep Foundations
RST Instruments Ltd. is a world leader in the
design, manufacturing and sale of innovative
monitoring instruments for piling projects and
deep foundations. Since 1977, our customers
have relied on our reliability & accuracy to
help them make sound decisions to:
The RST Instruments Ltd.
Quality Management System
is certified ISO 9001:2015
The Permeation Grout Monitor System is a
low-cost & non-invasive method that provides
operators and engineers a “near-real-time” display
and recording of key grouting parameters to
enhance the understanding of site conditions.
CANADA & USA: SALES + SERVICE + MANUFACTURING | 604 540 1100 | sales@rstinstruments.com | TOLL FREE: 1-800-665-5599
EUROPE / MIDDLE EAST / AFRICA: SALES | +44 1449 613677 | gtaylor@rstinstruments.com
www.linkedin.com/company/rst-instruments-ltd- www.youtube.com/user/RSTgeotechnical
www.rstinstruments.com
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MORE INFO www.rstinstruments.com/Permeation-Grout-Monitor.html
RST Instruments Ltd., 11545 Kingston St., Maple Ridge, BC Canada V2X 0Z5
with
Confidence
the complete line of products available in Australia but quickly
learned the needs of the Canadian marketplace were substantially
different. For example, many of the drill teeth that are used
in Australia aren’t suitable for the conditions here in Canada,
which meant they had to be redesigned or remanufactured.
“There were definitely some growing pains,” Bata said, “It
took about a solid year for us to do all the R&D and sort of
learn everything we needed to know.”
To date, most of Hardmetals Canada’s business has been
in Alberta, B.C. and Saskatchewan, but is hoping to extend
its reach into Eastern Canada in the near future. It was a
sponsor of the ASDC golf tournament in Toronto this past
August, which Bata says helped the company raise its profile
in that market.
“We’re looking to break into that market,” he said. “We
had pretty good feedback from people who were interested
in our product.”
What began essentially as a one-man operation,
Hardmetals Canada and 3 Way Industries now employs a
dozen full-time employees and recently added a night shift.
Although Bata has been pleased with the growth of his
company, he is far from satisfied and sees plenty of room
for growth.
“Am I satisfied? No. You can always do better. That’s the
attitude and mentality you’ve got to have. We’ve got to find
ways to improve. If you are happy with where you are at you
might be in the wrong business,” he said.
“The key thing with us is service. We’re always there, we’ll
always pick up the phone. I get customers telling me, ‘If I get
one phone call in jail it will be to you guys because I know you
pick up.’ The thing is, you have customers for about a month
or two until they get to know you. After that, you have friends
and that’s what we have.”
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