Municon Consultants 
 Vibration Monitoring, Construction Instrumentation, Photo Surveys 
 Vibration Monitoring: Ground, Water & Air. 
 Inclinometer, Piezometer & Tiltmeter Systems. 
 Remote Reading for Economical Long Term Monitoring 
 2200 Jerrold Ave, Suite K, San Francisco CA  94124 
 Phone: 415-641-2570           Fax: 415-282-4097 
 The PIPE MILL with FAST SERVICE 
 Producing: 
 24”-192” OD 
 .312”-2.00” Wall 
 Lengths up to 120 ft. 
 Straight Seam - DSAW 
 20 ft. Lengths in Stock 
 800-821-3475 
 Fax: 815-964-0045 
 PipeSales@ArntzenCorp.com 
 Shipping Nationwide and Canada 
 TM RAMMING QUALITY 
 can follow it to reach your destination. It’s just a matter of  
 implementing it. But without a plan, it will never happen.” 
 Draper said that while many business owners are really  
 good at what they do, they have no formal business education  
 or experience. 
 “My work deals with those aspects. Change, systems, processes  
 – they know how to do the work, but don’t know how  
 to run the business to make it profitable,” he said. 
 Communicate, communicate, communicate 
 Once your plan is set, it’s time to share it with your staff, starting  
 with your senior managers. 
 “Every situation is different, but there are key things  
 to  remember,”  said Mark  Nesbitt,  founder  of Mark  Nesbitt  
 Training and Consulting in Ottawa and a 30-year veteran of  
 the aggregate construction industry. “One of those things is  
 that if your people haven’t bought the leader, they’re never  
 going to buy the vision. The number one thing people want  
 from their leader is clarity.” 
 Leaders must be the first to change, he says. And then it’s  
 a matter of explaining your plan to employees and asking for  
 their feedback and ideas. 
 “Sometimes you have  to ask the people in the trenches,  
 ‘If you were me, what would you do differently?’ It’s pretty  
 hard to beat face-to-face conversations. People very rarely  
 remember what we said, but they always remember how we  
 made them feel,” said Nesbitt. 
 Communication in this phase is key. Your plan for change  
 needs to be clearly outlined to not just employees, but also to  
 customers and suppliers. Obtaining their buy-in is essential. 
 Take action 
 By this point you will have a very good idea of where the “pain  
 points” are in your business and hopefully you’ll be thinking  
 about some new opportunities that have been identified as well. 
 “I always recommend sitting down with trusted advisors  
 to do a strategy session,” said Calgary-based Cheryl Dyck,  
 a business consultant since 1990 and owner of MSI Action  
 Group, a business and executive coaching firm founded in  
 2009. “Look at where you are today and how you can build  
 towards where you want to go.” 
 She says that rather than making big sweeping changes,  
 it’s advisable  to  set  smaller quarterly goals  that build upon  
 one another. 
 “Prioritize the items that will have the biggest impact with  
 the least effort first, so you get some small wins and the team  
 can see change is happening,” she said. “This helps them to  
 buy into the overall change process.” 
 Dyck says that team members can be delegated to oversee  
 some of these individual items. 
 FEATURE 
 RIDO/SHUTTERSTOCK.COM 
 “The number one  
 thing people want  
 from their leader  
 is clarity.” 
 – Mark Nesbitt, Mark Nesbitt 
 Training and Consulting 
 12 Q4  2016  www.pilingcanada.ca 
 
				
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